Order Processing
In-stock items are typically processed within 3–5 business days. Made-to-order or custom items may require 7–21 business days depending on complexity and material availability.
Shipping Time
Shipping times vary by destination, carrier, customs clearance, and seasonal demand.
International Orders
International customers are responsible for any customs duties, import taxes, or local handling fees unless otherwise stated.
Delivery Delays
We are not responsible for delays caused by carriers, customs, weather, or incorrect shipping information provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, contact us promptly so we can assist where applicable.
Luvo Jewels is operated by TRUST PRIME WHOLESALES INC.
Last updated: March 2026