Custom Orders

We welcome custom jewelry inquiries for customers seeking more personalized jade jewelry, gift-focused designs, or style variations based on our existing collection.

Our custom order support may include:

custom jade jewelry inquiries
style-based modifications
gift-focused designs
color or design preference discussion
personalized order communication
bespoke request evaluation

How Custom Orders Work

If you are interested in a custom order, please contact us before placing your order. We recommend including the following details in your inquiry:

preferred design or style
color preference
size or approximate dimensions
quantity
timeline or delivery expectation
any reference images or notes

Pricing and Lead Time

Custom pricing may vary depending on design, size, material selection, finishing details, and overall complexity. Made-to-order or custom items typically require 7–21 business days depending on order requirements.

Custom Order Policy

Custom-made or personalized items may require additional confirmation before production begins. These items are generally non-refundable unless there is a verified quality issue.

Natural Material Notice

Because jade is a natural material, variations in color, texture, translucency, and internal patterns may occur. These are normal characteristics of natural stone and should not be considered defects.

Contact

For custom jewelry inquiries, please contact us through our Contact Us page before checkout so we can confirm available design options, pricing, and production details.

Luvo Jewels is operated by TRUST PRIME WHOLESALES INC.

Last updated: March 2026